Managed IT Services

Stop relying on patchwork fixes and start getting IT services that actually work.

Eliminate Chaos With Aligned IT

Most businesses dealing with constant IT issues are not suffering from bad luck. They are suffering from bad alignment. Technology that is not mapped to business goals creates confusion, downtime, and unnecessary costs.

Sprinter’s managed IT services replace disorder with clarity. Our strategic, security-focused approach prevents problems, reduces risk, and gives you a technology foundation that actively supports your growth instead of getting in the way.

What You Get From Strategic Support

  • Fewer support tickets, faster resolutions, and less frustration every day.

  • Technology planning that matches your goals and scales with your growth.

  • Security built into every system, not added after the fact.

  • Consistent technicians who understand your environment and your users.

  • Clear documentation, structured processes, and no more guesswork.

  • Proactive reviews to eliminate recurring issues before they happen.

  • Visibility and accountability that make IT services feel under control.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

After approximately a decade of working with Sprinter Business Solutions, the professional service and dedication to customer relations is top notch. The Team is always eager for customer suggestions for improvement and are diligent to implement those ideas. I have utilized the services to include: IT support, Net Security, VOIP conversion and support, security Camera install and maintenance +more. Highly recommend.

John Gracey

KEN D

Wisconsin

A Trustworthy, Transparent Partner

I have been a leader in Tech Field Services for over 10 years. I’ve worked with dozens of vendors. Sprinter Business Solutions, by far, have been the best partners I’ve ever worked with. Their commitment, attention to detail, execution in the field, and customer service truly make them incomparable. I have been able to rely on Sprinter for all my LV, Security, and Smart Hands needs for the past few years. And that peace of mind will continue for the years to come! Thank you, Sprinter!!

Kevin Truan

PETER HASSLINGER

Wisconsin

One of the Best Companies Around

Sprinter installed some cabling and other hardware through our church and did an amazing job. Everything was super clean and they were very professional. Will recommend highly.

John Gracey

CHRISTOPHER DIETSCHE

Wisconsin

How We Deliver Consistent Results

Our approach to managed IT services combines strategy, process, and human insight to give you reliable results without surprises. Every step is designed to support security, scalability, and stability.

Aligned From the Start

We begin by identifying your goals and building systems that support them directly. Our entire process revolves around alignment to eliminate friction, reduce confusion, and drive long-term operational efficiency everywhere.

Built-In Security Layers

Security is integrated into every system and decision. We use multiple layers of protection to safeguard your environment without interrupting productivity or slowing down your day-to-day operations entirely.

Consistent Team Delivery

You will always work with a team that knows your systems and your people. This consistency improves resolution times, strengthens trust, and prevents communication breakdowns across support interactions consistently.

Proactive, Not Reactive

We address issues before they affect your team. Regular reviews, performance audits, and maintenance schedules help us spot potential problems and remove them before they turn into downtime situations.

Why You Might Need Managed IT

If your technology feels unpredictable or your internal team spends more time reacting than improving, you are already paying for misalignment. Unplanned outages, delays, and user frustration can drastically affect your business' productivity.

Managed IT services replace constant disruptions with proactive stability. You get a clear plan, expert support, and secure systems that actually help your business move forward instead of holding it back.

Why Clients Choose Sprinter

Most IT providers fix problems as they happen but never address the bigger picture. We take a strategic approach that reduces risk, prevents downtime, and aligns every system to your goals.

You are not just getting a helpdesk. You are getting a partner who understands your operations, documents your environment, and proactively improves performance across every layer of your business technology. We stay involved and invested.

What Long-Term Partners Value Most

Our clients rely on us for more than support. They trust our consistency, clarity, and commitment to results. Here’s what makes our managed IT services different from the rest in every way.

  • Fast Problem Solving

Our technicians respond quickly, stay with the issue, and resolve it efficiently. You do not get passed around or stuck in queues when something critical stops your team from working without warning or proper notice.

  • Real Strategic Planning

We provide forward-looking guidance based on your business goals. Every quarter, we review what is working, what is changing, and where your technology needs to adapt for growth, compliance, performance, and long-term value.

  • Consistent Team Access

You work with people who know your systems and your business. This continuity improves support, reduces onboarding fatigue, and creates faster, more confident decisions in urgent or complex situations with clarity, trust, and precision.

  • Built-In Security Focus

From day one, we secure your users, networks, and devices. You are not left to figure it out alone or bolt on protection later without preparation, documentation, support, or planning help included.

FAQs About Our Managed IT Services

What IT Issues Are Covered Under Managed Services?

Managed services typically cover helpdesk support, patching, monitoring, backups, endpoint protection, email management, and vendor coordination. Some providers include advanced services like compliance, cloud, or vCIO planning in the agreement.

What Is the Difference Between Managed and Break-Fix IT?

Break-fix models charge per issue and react only after something fails. Managed IT services use proactive tools, regular reviews, and strategy to prevent problems and align your systems with business outcomes.

How Do Managed Services Improve Security?

Managed services include layered security as part of daily operations. This often covers antivirus, firewall management, patching, MFA, DNS filtering, and policy enforcement with real-time monitoring and regular review.

Can Managed IT Work With Internal Staff?

Yes. Co-managed IT arrangements allow your internal team to retain control while gaining access to tools, documentation, expertise, and additional resources from the managed provider.

What Should Be in a Managed IT Agreement?

A strong agreement should include scope of services, response times, escalation paths, exclusions, renewal terms, and reporting frequency. Clear expectations protect both your business and the service provider.

Get IT That Actually Works

You should not have to chase down support, fight recurring issues, or waste time on tech that holds you back. Sprinter’s alignment-first approach solves problems at the root, not the surface. Our team combines security, consistency, and business insight to give you IT services that reduce risk, support scale, and keep operations moving.

Let's take IT off your mind for good. Call (715) 390-6519 today or click the button below to schedule your appointment.